Getting Started
Most businesses are up and running in about 15 minutes. Our onboarding checklist walks you through choosing your products, setting up your workspace and inviting your team, and you can start using any module the moment it's turned on.
No. Every Upfue product runs entirely in the browser, so there's nothing to install or maintain on your end. WMS and Customer App are also available as native mobile apps, for technicians and customers on the go.
Yes. CRM Cloud, HR Cloud, Finance Cloud, WMS, Customer App and Business Intelligence all work together out of the box, sharing the same customer and business data. You can start with one product and add others later without migrating anything.
CRM Cloud
Yes, CRM Cloud supports CSV import as well as direct sync with common lead sources including web forms and WhatsApp. Existing contacts, deals and notes carry over, so your pipeline doesn't start from zero.
Yes. A converted lead automatically becomes a customer record shared across CRM Cloud, WMS and Finance Cloud, so sales, service and billing all see the same history without re-entering anything.
HR Cloud & Finance Cloud
Yes, Finance Cloud generates GST F5-ready reports and supports Singapore accounting standards out of the box, so you're not stitching numbers together manually at filing time.
Yes, HR Cloud supports multi-location payroll runs with location-level reporting and approvals, so head office keeps oversight while each branch manages its own team.
Workshop Management (WMS)
Yes, WMS lets you allocate bays, assign technicians and track job progress across as many locations as you need, all from one live schedule.
Yes, customers receive SMS and email updates at every stage of a job, from check-in to ready-for-pickup, without your front desk having to send them manually.
Billing & Account
Yes, every plan includes a free 14-day trial with no credit card required, so you can try Upfue with your real data before committing.
You can upgrade, downgrade or cancel your subscription at any time from your account settings, with no long-term contract required.
All plans support unlimited team members. Larger teams may benefit from the role-based permissions available on the Business plan, which let you control exactly what each person can see and do.
Troubleshooting
First confirm your notification settings are enabled and your SMS or email provider integration is connected under Settings → Integrations. If the issue continues after that, contact our support team and we'll trace it from our end.
Reach out via the contact form and mark your message as urgent. Our team responds to urgent requests within one business day, and Business plan customers get priority handling.
Still need help?
Our support team is ready to help with anything you can't find here.
Contact Support →